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News Topical, Digital Desk : A major technical glitch affected airports around the world on Wednesday morning. The issue, related to Microsoft Windows, briefly disrupted airport check-in procedures. The problem also delayed several flights and disrupted IT services, forcing passengers to reschedule their travels.
Airlines in many countries, including India, had to resort to manual check-in and boarding, causing chaos at airports. The outage severely disrupted airline services.
IT services disrupted at Varanasi airport
Varanasi airport was the worst affected by the problem. A notice board informed passengers that “Microsoft Windows has reported major service disruptions globally. IT services/check-in systems at the airport have been affected.”
The disruption affected flights for at least four major airlines—IndiGo, SpiceJet, Akasa Air, and Air India Express. Airlines were forced to rely on manual processes, leading to numerous flight delays.
A connecting IndiGo flight from Varanasi to Chandigarh, scheduled for 3:55 p.m., was delayed by an hour and a quarter. Passengers were forced to wait in long queues, and many canceled their tickets.
Passengers face difficulties at Chandigarh airport
Chandigarh Airport was also affected by the outage. Reports indicate that several flights were delayed, and glitches in the check-in system made the travel process difficult.
Although numbers are not available, it is estimated that dozens of flights were affected. Passengers were most affected, especially those with connecting flights.
Only 35 IndiGo flights operated on time
Only 35% of IndiGo flights operated on time on Tuesday (December 2). On Wednesday, several airports, including Delhi, Mumbai, Hyderabad, and Bengaluru, reported nearly 200 flight cancellations by noon. The airline has been facing a severe pilot shortage since new flight duty time limit (FDTL) norms came into effect last month.
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