RBI Penalty on HDFC Bank: The banking sector regulator Reserve Bank of India has taken a big action against HDFC Bank. RBI has imposed a penalty on the bank for not following its orders and guidelines. This penalty has been imposed for not following RBI guidelines in interest rates on deposits, keeping recovery agents by the bank and customer services in the bank. 

The Reserve Bank of India said on 10 September 2024 that it has imposed a penalty of Rs 1 crore on HDFC Bank by issuing an order on 3 September 2024. According to the RBI, this penalty has been imposed due to non-compliance with RBI's instructions for interest rates on deposits, keeping recovery agents and customer services provided in banks. RBI said that it has taken this action under the powers given to it under the Banking Regulation Act. 

According to RBI, an investigation was conducted for supervisory evaluation to ascertain the financial position of the bank as on March 31, 2022. In this investigation, violations of RBI's instructions were found, after which a notice was issued to the bank asking why a penalty should not be imposed on it. After the reply received from the bank and personal hearing, RBI found the allegations against the bank to be correct. 

HDFC Bank had offered depositors a gift of Rs 250 as premium for the first year of complimentary life insurance cover for accepting certain deposits. The bank also opened savings deposit accounts in the name of entities that were not eligible for it. The bank also failed to ensure that customers were not contacted between 7 pm and 7 am. 

This penalty has been imposed on HDFC Bank due to non-compliance of RBI's instructions and guidelines in this regard.