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News Topical, Digital Desk : People often pay a hefty fee to keep their jewelry in bank lockers for greater security, but what if the jewelry disappears from the locker itself? A similar case has emerged from the national capital, Delhi. A woman has claimed that gold jewelry worth ₹60 lakh, kept in her bank's Kirti Nagar branch locker, has gone missing.

According to a PTI report, Delhi Police said the woman claims the locker was opened in the presence of bank officials as per standard operating procedures, and the jewelry was found missing. The woman informed bank officials and also contacted the police. She alleges her gold jewelry was stolen. However, Delhi Police also stated that no signs of forced entry or tampering were found in the locker. A team from the Crime Branch arrived at the scene and examined the locker.  

What has come to light so far in the police investigation?

Upon receiving news of a bank locker theft, several locker holders rushed to the branch to verify their valuables. However, no other customers reported any stolen or missing items. Police also investigated and found that no other lockers were found broken into or tampered with during a locker inventory check. Bank records indicate that the complainant's locker had been accessed previously.

A case has been registered and further legal action is underway. Police said they are examining CCTV footage and bank records as part of the investigation. The inquiry is ongoing. Discussions about the incident have also intensified on social media. Some users believe that this is not a case of bank locker theft, but rather a family dispute or feud. Until the police investigation is complete, it is difficult to determine whether this is a criminal case or a family feud. 

What does RBI rule say?

According to Reserve Bank of India (RBI) regulations, the bank is responsible for the contents of a bank locker. Consequently, theft, burglary, or negligence are the responsibility of the bank. In the event of any loss, the bank will pay compensation up to 100 times the annual locker rent. However, the bank is not responsible for losses caused by natural disasters such as earthquakes and floods, or due to customer negligence. 


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